Introduction
Media PathFinder ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our photography services.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
We collect several types of information from and about users of our website and services:
Personal Information
- Contact Information: Name, email address, postal address, phone number, and other similar contact information provided when you contact us, book our services, or register for an account.
- Booking Information: Event details, preferences, and requirements provided when booking our photography services.
- Payment Information: Credit card details, billing addresses, and other financial information necessary to process payments. Note that we do not store complete credit card information on our servers.
- Photographs and Images: Images created during photography sessions, which may include recognizable individuals.
- Communication Records: Records of your interactions with us, including emails, phone calls, messages, and other correspondence.
Automatically Collected Information
- Technical Information: IP address, browser type, operating system, device information, and browsing actions and patterns when you interact with our website.
- Usage Data: Information about how you use our website, including page views, navigation paths, time spent on pages, and interaction with features.
- Location Data: General location information derived from your IP address.
How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, deliver, maintain, and improve our services
- Process transactions and send related information, including confirmations, invoices, and customer service messages
- Respond to your inquiries, comments, or concerns
- Fulfill your booking requests and personalize your photography experience
- Create, edit, and deliver photography products as contracted
- Send promotional materials, newsletters, and other marketing communications if you have opted in to receive them
- Analyze website usage to improve our website design, products, and service offerings
- Protect the security and integrity of our website and business
- Comply with legal obligations and enforce our terms and policies
Information Sharing and Disclosure
We may share your personal information in the following situations:
- Service Providers: We may share your information with third-party vendors, service providers, and other subcontractors who perform services on our behalf, such as payment processors, cloud storage providers, and delivery services.
- Professional Purposes: With your consent, we may use photographs created during your session in our portfolio, social media, or for marketing purposes as specified in your contract.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Protection of Rights: If we believe disclosure is necessary to protect the rights, property, or safety of Media PathFinder, our clients, or others.
We do not sell your personal information to third parties.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: You may request access to your personal information we hold.
- Correction: You have the right to request that we correct inaccurate or incomplete information about you.
- Deletion: You may request the deletion of your personal information, subject to certain exceptions.
- Restriction: You have the right to request that we restrict the processing of your personal information.
- Data Portability: In certain circumstances, you may request the transfer of your personal information to another service provider.
- Objection: You may object to our processing of your personal information for direct marketing purposes.
- Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us using the information provided in the "Contact Information" section below.
Cookie Policy
What Are Cookies
Cookies are small data files placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms.
- Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve the way our website works, for example, by ensuring that users find what they are looking for easily.
- Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Targeting Cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We may use this information to make our website and the advertising displayed on it more relevant to your interests.
Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the website and deliver advertisements on and through the website. These may include:
- Google Analytics
- Facebook Pixel
- Other social media platforms
- Advertising partners
Managing Cookies
Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, please note that some parts of the website may become inaccessible or not function properly.
You can also use our cookie consent tool to customize your cookie preferences when you visit our website.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Using encrypted connections for all data transfers
- Regularly updating our systems with security patches
- Restricting access to personal information to authorized personnel
- Securely storing all digital files and images
- Implementing physical security measures at our studio
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:
- The length of time we have an ongoing relationship with you
- Legal obligations to which we are subject
- Whether retention is advisable in light of our legal position (such as for statutes of limitations, litigation, or regulatory investigations)
For photography images, our standard retention period is outlined in your contract and may vary based on the service provided.
Children's Privacy
Our website and services are not intended for individuals under the age of 16 without parental consent. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
For photography services involving minors, we require explicit consent from a parent or legal guardian before collecting or processing any personal information, including photographs.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and update the "Last Updated" date at the top of this policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
We will respond to your inquiry as soon as possible, typically within 30 days.